Privacy Policy

1. About Elite Property

Elite Property is a student accommodation provider based in Mthatha, Eastern Cape, South Africa.

Our current accommodation property is Copperleaf Residence 2, located at 888 Mgxaji Street, Ngangelizwe, Mthatha, Eastern Cape, South Africa.

2. Information We May Collect

When you contact us or submit an enquiry, you may voluntarily provide information such as:

• Your name
• Telephone or mobile number
• Email address
• Your relationship to the accommodation enquiry, such as student, parent or guardian
• Information about your accommodation requirements
• Any other information you choose to include in a message

3. How We Use Information

Information submitted through this website may be used to:

• Respond to accommodation enquiries
• Provide information about our properties and facilities
• Communicate with prospective residents, parents, guardians or other enquirers
• Respond to general questions or requests
• Administer and improve our website and services

We aim to use personal information only for purposes connected with the enquiry or service for which it was provided, or where otherwise permitted by applicable law.

4. Sharing of Information

Elite Property does not intend to sell personal information submitted through this website.

Information may be shared where reasonably necessary to respond to an enquiry, provide a requested service, operate the website, comply with a legal obligation, or protect the rights and safety of the business or individuals.

5. Website Forms and Communication

If you submit an enquiry through the website, the information you provide may be transmitted through the communication method used by the website and may be received by Elite Property through its designated contact channels.

Please avoid submitting highly sensitive information through general website enquiry forms unless it is specifically requested and an appropriate method of submission has been provided.

6. Cookies and Similar Technologies

This website may use cookies or similar browser-based technologies for functionality, remembering visitor preferences, website performance or analytics where these services are enabled.

A cookie or similar technology may also be used to remember whether a visitor has interacted with the website's cookie notice.

You can manage cookies through your browser settings. Some website functionality may be affected if certain cookies or browser storage features are disabled.

7. Google Maps and Third-Party Services

This website may display an embedded Google Maps map to help visitors locate our accommodation property.

Third-party services such as embedded maps, analytics, hosting or other website technologies may process information according to their own privacy policies and terms.

Elite Property does not control the privacy practices of independent third-party service providers.

8. Data Security

Elite Property takes reasonable steps to protect personal information against inappropriate access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Retention of Information

Personal information may be retained for as long as reasonably necessary to deal with the purpose for which it was collected, to maintain relevant business records, or where retention is required or permitted by law.

10. Your Rights

Subject to applicable law, you may have rights relating to personal information held about you, including requesting access to information, requesting correction of inaccurate information, or raising concerns about how information is handled.

Requests relating to personal information can be directed to Elite Property using the contact details below.

11. Protection of Personal Information

Elite Property operates in South Africa and seeks to handle personal information in accordance with applicable South African privacy and data-protection requirements, including the Protection of Personal Information Act (POPIA), where applicable.

This website policy is intended to explain our general approach to personal information. Specific processing activities may depend on the nature of an enquiry or service requested.

12. Changes to This Policy

Elite Property may update this Privacy Policy from time to time to reflect changes to the website, our services, applicable legal requirements or our information-handling practices.

The latest version published on this website will apply to future website use.

13. Contact Elite Property